We respect our people and the difficulty of their job.
We know that claims handling is not an easy job. On the contrary, it is a very sensitive and difficult job that requires the claims handlers to possess many mental and psychological skills. Good claims handlers must speak many languages, be smart and acute, have well developed communication skills, remain calm when negotiating, be passionate about their work and be willing to settle the claims economically and fairly.
We give our people initiatives and we provide them with all the necessary technological tools to perform in the best possible way. We work in a modern and pleasant environment where every employee has a spacious and comfortable work station and where continuous training on the developments of the Green Card system plays a vital role.
We ask from our employees: